Privacy Policy

Effective Date: 1/21/2026

Stallaby Window Cleaning operates as a DBA (doing business as) of Christopher Stallaby, a sole proprietorship registered in Texas.

Who We Are

Stallaby Window Cleaning is a professional window cleaning service based in the Dallas-Fort Worth area. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

When you book our services we collect:

  • Your name, address, phone number and email

  • Service location and access instructions

  • Payment information (processed securely through our payment provider)

  • Service preferences and special requests

When you visit our website, we may collect:

  • Device and browser information

  • IP address and location data

  • Pages visited and time spent on our site

  • Cookies for site functionality and analytics

From our work, we may collect:

  • Before and after photos of your property

  • Notes about window types, access points, and service history

How We Use Your Information

We use your information to:

  • Schedule and perform window cleaning services

  • Communicate about appointments, reminders, and follow-ups

  • Process payments securely

  • Send service updates, tips, and occasional promotional offers (you can opt out anytime)

  • Improve our services based on feedback and service history

  • Showcase our work through photography (see Photography Rights below)

We do not:

  • Sell your personal information, including your phone number and email address to third parties

  • Share your data, including your phone number and email address with anyone except trusted service providers (payment processors, scheduling software)

  • Send spam or share your information for marketing purposes

Photography Rights & Portfolio Use

By booking our services, you grant Stallaby Window Cleaning permission to photograph our work at your property and use those images for business purposes, including but not limited to:

  • Website portfolio galleries

  • Social media posts and advertising

  • Print materials and promotional content

  • Before/after demonstrations

  • Online reviews and testimonials (when applicable)

Important clarifications:

  • We will not include identifiable personal information (addresses, names, faces) without explicit consent

  • Interior photos will only be taken with advance notice and permission

  • You may opt out of photography at any time by notifying us before or during service

  • Opting out will not affect the quality or availability of our service

  • If you wish to have existing photos removed from our portfolio, contact us and we will honor that request promptly

Data Security

We take reasonable steps to protect your information through:

  • Secure payment processing (we never store credit card numbers)

  • Encrypted communications

  • Limited access to customer data (only authorized team members)

  • Regular review of our security practices

While we work hard to protect your data, no online transmission is 100% secure. We encourage you to use strong passwords and notify us immediately if you suspect unauthorized access to your account.

Third Party Services

We use trusted third-party providers for:

  • Payment processing (e.g., Square, Stripe) – governed by their privacy policies

  • Scheduling and CRM (e.g., Jobber, Housecall Pro) – used only to manage appointments

  • Website analytics (e.g., Google Analytics) – to understand site usage

These providers have their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to:

  • Access the personal information we have about you

  • Request corrections to inaccurate information

  • Request deletion of your information (with some exceptions for legal/accounting purposes)

  • Opt out of marketing communications at any time

  • Withdraw consent for photography and portfolio use

To exercise these rights, contact us at [email protected].

Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Provide a better user experience

You can disable cookies through your browser settings, though some site features may not work properly.

Email & SMS Communications

When you provide your email or phone number, you may receive:

  • Appointment confirmations and reminders

  • Service updates and tips

  • Occasional promotional offers

You can opt in at any time by:

By filling out our Request a Quote form or texting START you agree to allow us to send you appointment reminders and occasional promotions.

You can opt out at any time by:

  • Clicking "unsubscribe" in any email

  • Replying "STOP" to any text message

  • Contacting us directly at (682) 688-7781

Opting out will not affect appointment-related communications necessary for service delivery.
We will honor your request within 30 days and maintain your opt-out status for at least 5 years

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us:

Stallaby Window Cleaning
Email: [email protected]
Phone: (682) 688-7781
Address: 1423 Chase Oaks Dr, Keller TX 76248

© 2026. Stallaby Window Cleaning. All Rights Reserved.